Perfect Image’s experience has enabled us to tailor the business intelligence platform to fit perfectly the functional requirements of Housing Associations.
Perfect Image understands the economic, social and regulatory drivers that are changing the way housing associations are looking at their business. Being more efficient, improving tenant services and reducing operating costs (thus being more profitable) are all factors in creating a clear and robust return on investment.
Qlik, Power BI & Alteryx have the power to interrogate the many systems used by HAs through simple data blending / ETL processes and provide intelligent and intuitive analytics that will help deliver results and improved decision making. Perfect Image’s housing solution can provide detailed and strategic analysis of:
- mainstream housing systems (HMS);
- customer relationship management (CRM) systems;
- housing, finance, HR & payroll, repair, maintenance and asset systems;
- standalone and bespoke databases;
- field management software (repairs & maintenance);
- fleet management;
- advanced analytics through predictive and prescriptive modelling;
- spatial analysis to understand tenant geography;
- contact centre operations.
Perfect Image Housing App
Using QlikView, Qlik Sense, Alteryx and Power BI, or combinations of these we have developed dashboards specific to HAs that will help deliver key results and improve decision making across the business. This provides the opportunity to quickly identify and understand key challenges such as:
- The effects of the Welfare Reform Act and Under Occupancy;
- Protection of Cash Flow/Income, through a greater understanding of the Arrears process and Housing Stock (caused by the effects of “Bedroom Tax”);
- Delivering a ‘right first time’ repairs and maintenance service;
- Automating the Benchmarking and STAR processes.
These solutions have provided a greater impact and ROI than traditional business intelligence (BI) stack systems.